April 9, 2014

Mailbox now available for Android with new Auto-swipe service. Plus, announcing the beta for our desktop client.

It’s a big day for Mailbox — and Dropbox too!

First, we are thrilled to introduce Mailbox for Android (available here). We’ve received thousands of requests for an Android app, and after nearly a year of work we’re excited to bring the simplicity of Mailbox to the world’s most popular mobile platform.

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With Mailbox for Android, we’re one step closer to bringing the joy of putting email in its place to everyone who wants it.

But what about improving Mailbox for the people who already rely on it?

We set out to tame the inbox, and swipes and snoozes were a great first step. But the amount of email we receive daily is only increasing. We don’t just need better tools for dealing with the mail we get, we need more control over what demands our attention in the first place.

Today, we’re proud to announce a new service built directly into Mailbox that learns from your swipes and snoozes to automate common actions. Mute that thread you don’t care about, snooze messages from your friends until after work, and route receipts to a list — automatically. We call this service Auto-swipe.

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Auto-swipe is something we wanted to release with the first version of Mailbox, but it’s only with recent improvements to our infrastructure that such a smart service has been possible.

Starting today, Mailbox uses Dropbox to sync preferences and Auto-swipe patterns across email accounts and devices. That means you get a seamless experience no matter which device or email account you use. This is part of an ongoing integration of Mailbox into the Dropbox family — we’re working hard to craft magical experiences that are only possible on top of the Dropbox platform.

And that’s not all. Today we’re announcing a private beta of Mailbox for Mac, the desktop companion to the world’s best mobile inbox.

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Mailbox for Mac has been another labor of love for our team. It’s the product of painstaking iteration (over, and over, and over) to build the lightest, fastest, most delightful desktop mail client ever. You can watch a demo of the app during the Dropbox keynote, and sign up to get early access here. We’ve still got quite a bit of work to do, but we’ll be adding people to the beta as quickly as we can.

We’re so excited to share these new tools with you, and as always, we’re grateful to have you with us as we journey to transform the inbox and put email in its place.


— The Mailbox team

February 7, 2014

Celebrating 365 Days of Inbox Zero

It’s a special day here at Mailbox HQ. Today our app turns one year old, and we’d like to take this opportunity to say thanks to everyone who made this year special.

We are so grateful for our users for always providing amazing feedback, and to our featured photographers who made inbox zero delightful every day. To celebrate, we designed a little tribute to these fabulous folks at http://mailboxapp.com/365. We hope you enjoy revisiting the last 365 days as much as we do.

 

It’s been an incredible year. Thank you all!

— The Mailbox team

 

December 31, 2013

Thanks for a wonderful year

Happy New Year Mailbox users!

As 2013 comes to a close, we are thrilled and humbled to be recognized on a number of exciting “best of” lists. Mailbox was given top honors by TIMECNN MoneyThe VergeThe GuardianMen’s Journal and several more.

To our users, thank you for all your support and feedback. It was an incredible year for the whole Mailbox team, and we look forward to bringing you more great features in 2014.

Cheers!



Check out the year-end roundups that mentioned Mailbox as an iOS app favorite:

TIME: Top 10 Apps

Men’s Journal: Mailbox: Apps of the Year

The Next Web: 20 of the best productivity apps of 2013

PCMag: 8 Ideas That Turned to Tech Gold in 2013

Cult of Mac: The Best iOS Apps Of 2013

MakeUseOf: Year in Review: 5 Most Notable New iOS Apps of 2013

AppAdvice: AppAdvice’s Top 10 Best Free iPhone Apps Of 2013

CNN Money: 25 apps you should download right now

DailyTekk: The Year’s 100 Best iPhone Apps

CNET: Best iPhone and iPad apps of 2013

Netted by the Webbys: Best of 2013

Apple’N’Apps: The Five Best Productivity Apps Of 2013 – Getting Things Done Anew

Apple’N’Apps: The Top 10 Apps Of 2013 With Our App Of The Year

UpCity: Start 2014 Right: 25 Free Apps to Save Five Minutes In Your Day

148Apps: 148Apps 2013 wrAPP-Up – The Most Distinct Apps and Games of the Year

Brosome: The 10 Best New Apps of 2013

Practical Ecommerce: Top 20 Mobile Productivity Apps of 2013

TheNextWeb: 89 of the best iOS apps launched in 2013

TabTimes: 10 best iPad apps for personal productivity

Gizmodo UK: Essential Apps For Your New iPad or iPhone

The Verge: Best apps for your new iPhone

The Verge: Best apps for your new iPad

Explore B2B: Top 3 Must Have Productivity Apps for Professionals

CIO: The Best iOS and Android Apps of 2013

Business Insider: 11 iPhone Apps You’ll Have To Pry From My Cold, Dead Hands

Today’s iPhone: TiP Editor’s Choice 2013 – Best iOS Apps and Games

Telstra Business Blog: 5 of the best productivity apps of 2013

iPhone Life Magazine: Lists of Best Apps for 2013

TechRadar: Best free iPad apps

MSN tech UK: Best in tech 2013

TechTimes.co: Best apps for iPhone 2013: E-mail

Complex: The Top 10 Apps of 2013

Digital Trends: 120 Best iPhone Apps

The Guardian: The 50 best apps of 2013

iDownloadBlog: The 10 best productivity apps of 2013

Inc. Magazine: 5 Best iPhone Apps of 2013

iOS Hacker: These are the best mail apps for your iPhone: CloudMagic, Boxer, Mailbox, myMail and Seed Mail

everythingiCafe: Best Email Apps for iPhone

What’s On iPhone: 13 Best iOS Apps and Games of 2013

Paste Magazine: The 15 Best Apps of 2013

MacLife: The 2013 Rounded Rectangles iOS Design Awards

December 20, 2013

Yahoo! support is currently disabled.

Mailbox is currently unable to connect to Yahoo! servers. We’ll post more information here as soon as we can.

UPDATE: December 20 at 2pm

We’ve determined that Yahoo Mail servers are not permitting connections from Mailbox. We’ve reached out to Yahoo with the goal of restoring service. 

December 17, 2013

Mailbox: now for iCloud and Yahoo Mail

Today we’re thrilled to announce we’ve added Mailbox support for Yahoo, iCloud, me.com, and mac.com email accounts. This is a big step for us — we get more requests for Yahoo and iCloud support than for any other feature.

And how do we feel about being able to offer Mailbox to hundreds of millions of new people, you ask? A bit like this:

Mailbox remains 100% free, and adding a Yahoo or iCloud email account is just as easy as adding a Gmail account. To get started, download Mailbox here.

Ho ho ho! And thanks for joining us on our journey to transform the inbox. We hope this holiday season Mailbox can help you and yours put email in its place.


— The Mailbox team

November 12, 2013

Did you know? You can treat your email like a to do list

Mailbox was born from the observation that people use email as a (terrible) to-do list. They mark the messages they need to return to and let the rest pile up.

We think there’s a better way.

Research shows that the best productivity systems simplify decision-making and use to do lists to focus on specific tasks at specific times. Mailbox was designed with this in mind to bring the best productivity practices to email.

For this reason, Mailbox works best when you reserve your inbox for the things that need your attention now and snooze, archive or delete the rest. If you haven’t already, try using the “Help me get to zero” button to archive your non-critical messages, leaving you with new messages and some older ones you flagged as important. Then imagine each of these is a task.

Like any task management tool, it’s important to decide the best time to tackle a specific task. Enter the snooze feature.


Let’s say you have a flight confirmation email for a trip next month. That trip is a “task” you don’t need to think about for a while. Snooze that message until the day before the flight so that you remember to check-in online. Mailbox will hold the email in your “Later” folder and bring it back to the top of your inbox at the time you specify. Having a focused time and place to address your tasks will help you become a productivity ninja.

Equally important to timing is prioritization. People are constantly prioritizing their important tasks, so Mailbox lets you to reorder emails to put your most important “tasks” at the top of your “list” (a.k.a. inbox).



In addition to the “Help me get to zero” button (see previous blog post), these simple tools can help you fly through your email so that you can spend more time on the things that matter to you now. Give it a whirl, and let us know what you think.

November 7, 2013

Did you know? Mailbox helps you relax

You read that right. Mailbox can help you feel more calm and less anxious. More organized and less scattered.

When you see an email that you can’t deal with now and you skip it or star it for later, your brain logs that as an incomplete thought. That pesky email staring you down from your inbox will impede your future thoughts and keep you from feeling like you’re finished. The result: anxiety. There’s actually a scientific term for this — the Zeigarnik Effect.

Mailbox is designed to help you shed that anxiety by focusing on the messages that need your attention now. Everything else can be archived or snoozed to the time you want to handle it — freeing your inbox and your mind of the messages that can wait.

Mailbox also makes it simple to clear out your inbox with the Help Me Get To Zero button at the top of your screen. When you have 50 or more messages in your inbox this button will appear. If you don’t see it, just pull down.


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The Help Me Get to Zero button offers three options: (1) archive all, (2) archive all except starred emails, and (3) archive all all except unread emails. Archived emails are accessible via search, and you can always find them on Gmail on the web in your All Mail folder.


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Once you’ve cleared out old emails, just swipe to archive or snooze messages as they come.

If you’ve never had a clean inbox, we suggest you give it a try. You won’t believe how good it feels.

October 29, 2013

Did you know? Mailbox listens to your feedback.

Mailbox is a constant work in progress. We’re continuously tweaking to improve performance, fix bugs, and add the features our users want most. Feedback is essential to this process. It’s led to us fast-tracking such features as alias support, account-specific signatures, and Chrome support. So please keep letting us know what you think — we’re listening!

Got feedback? There are a few simple ways to share it:

  • The Send Feedback button in your Mailbox Help menu
  • Email
  • Twitter

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Got questions or having Mailbox issues?

Service is paramount to us at Mailbox. Since email is mission critical, support is an essential lifeline. If you’re having trouble, check our Help page! Our FAQ page is full of common questions and answers. If you need more specialized assistance, reach out to our Support team via email and Twitter. We’re pretty active on Twitter, so feel free to search through our shared timeline for answers to your questions.

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September 25, 2013

Javascript now filtered from Mailbox messages

Yesterday evening a security blogger raised concern about Mailbox running javascript within HTML email messages. As many have noted, the real risks presented by running javascript within Mailbox are extremely limited thanks to how iOS is designed. 


That being said, today we implemented a process that strips javascript from messages before delivering them to mobile devices. This feature is now live on Mailbox servers and filtering new mail. This will be particularly important as we develop for other platforms, where javascript vulnerabilities could be more of an issue.

As always, thanks for joining us on the road to build the world’s best inbox. 

-The Mailbox Team

September 23, 2013

Mailbox 1.6.2

Over the past several days many people have been getting logged out, sometimes repeatedly, from their Gmail accounts on Mailbox. This frustrating issue has been affecting a significant percentage of users who’ve updated Mailbox to the versions designed for iOS7 (1.6 and 1.6.1).  

Much of our team has spent the last five days in crisis mode trying to diagnose the bug, and we currently believe the root cause lies somewhere in our interaction with Apple’s new Background Refresh feature. We’ve submitted a ticket to Apple and are currently discussing the problem with their support team. We’re also having discussions with a couple other prominent apps that are seeing similar issues.

This morning Apple approved version 1.6.2. which disables background refresh to temporarily bypass the problem. We’ll keep working with Apple and the developer community for a more long-term fix, but in the meantime we hope this will clear up the logout issue. 

Thanks for your patience and support — this has been a frustrating one for us all. 

-The Mailbox team